Privacy Policy

SignaPay Southeast (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, signpayse.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, request services, or interact with us.

​

1. Information We Collect

​

We may collect the following types of information:

• Personal Information: Name, business name, email address, phone number, mailing address, and other details you voluntarily provide through forms, applications, or communications.

• Business Information: Merchant category, processing volume, POS system, and related details necessary to provide payment processing services.

• Technical Information: IP address, browser type, device identifiers, operating system, referral URLs, and usage data collected via cookies or analytics tools.

• Payment-Related Information: Limited to details necessary to provide quotes, process applications, or facilitate services. Sensitive payment data (such as cardholder information) is handled securely and in compliance with PCI DSS standards.

​

2. How We Use Your Information

​

We may use your information to:

• Provide, operate, and maintain our merchant services.

• Respond to inquiries, provide quotes, and fulfill requests.

• Improve the Site, user experience, and marketing campaigns.

• Send administrative updates, offers, and communications (you may opt out at any time).

• Comply with legal obligations and protect against fraudulent activity.

​

3. Sharing Your Information

​

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers & Partners: With trusted third parties who assist in providing payment processing, underwriting, and support services.

• Legal Requirements: When required to comply with applicable laws, regulations, or legal processes.

• Business Transfers: In connection with a merger, acquisition, or sale of assets.

​

4. Cookies & Tracking Technologies

​

We use cookies, pixels, and analytics tools (such as Google Analytics) to understand how visitors interact with our Site, improve functionality, and deliver relevant advertising. You may disable cookies in your browser, but some features of the Site may not function properly.

​

5. Data Security

​

We implement reasonable administrative, technical, and physical safeguards to protect your information. While we take precautions to secure your data, no method of transmission or storage is 100% secure.

​

6. Your Privacy Rights

​

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.

• Opt out of marketing communications.

• Request restrictions on how your data is processed.

• For California residents: exercise rights under the California Consumer Privacy Act (CCPA).

​

To exercise these rights, please contact us at the email below.

​​

7. Third-Party Links

​

Our Site may link to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

​

8. Children’s Privacy

​

Our services are intended for business use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

​

9. Changes to This Policy

​

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.”

​

10. Contact Us

​

If you have questions about this Privacy Policy or how we handle your information, please contact us:

​

SignaPay Southeast
Charleston, SC